05 Dec Current Projects
Currently, I am working as a consultant for a customer experience agency I founded with one of my former employees, call The Science and Magic Corporation of America. We are working with a range of different clients in the media, ed-tech, and e-commerce spaces.
We have also been developing a software tool called “Audience Alchemy”, which is a new approach to measuring the customer experience similar to Net Promoter Score, but throughout the entire customer lifecycle.
Science and Magic is also working on a mobile app that will enable us to deliver consulting services more effectively and efficiently, called “Presto”.
The most exciting thing we are working on is a nonprofit digital news network designed to deliver media literacy curriculum into K-12 schools, and local news to under-served communities. Here is a video introducing the service that I made: